After-Sales Service
Our work does not end when you receive the keys
We help property owners deal with every issue that may arise after purchasing an apartment in Türkiye: from renovation, furnishing and utility connections to paperwork, property management and preparing the property for rental.
You can entrust us with an individual task or the complete management of a project. We select specialists, agree on costs, supervise the work and regularly update the owner on the results.
We arrange apartment renovations without requiring the owner to remain in Türkiye. We select contractors and materials, obtain quotations, agree on the budget and supervise every stage of the work. The owner receives photos and videos of the progress, expense details and a final report.
- Cosmetic and major renovations
- Wall painting
- Electrical and plumbing work
- Kitchen and bathroom renovations
- Radiator replacement and installation
- Balcony glazing
- Installation of decorative wall panels
- Custom-made furniture
- Installation of air conditioners, extractor hoods and lighting
- Repair of leaks, dampness and mould
- Deep cleaning, disinfection and professional upholstery cleaning
- Supervision of contractors and acceptance of completed work
We equip apartments for personal use or rental, selecting furniture, household appliances, lighting, textiles and everyday essentials according to the budget and intended use. We coordinate suppliers, delivery, assembly and installation, and check that the property is ready before handover.
- Furniture selection
- Ordering fitted and cabinet furniture
- Purchasing household appliances
- Textiles, curtains and lighting
- Tableware and household essentials
- Delivery arrangements
- Assembly and installation
- Appliance testing
- Preparing the apartment for occupancy
- Equipping the apartment for rental
We help connect or transfer electricity, water and internet accounts into the property owner’s name. We assist with document submissions, deposit payments and service activation, check outstanding balances and help restore disconnected utilities.
- Electricity account registration
- Water account registration
- Internet connection
- Transfer of utility accounts
- Deposit payments
- Monitoring outstanding balances
- Assistance with bill payments
- Restoring disconnected utilities
We assist with applying for and renewing residence permits in Türkiye. We assess the grounds for application, prepare a document checklist, complete the application and help you prepare for your appointment. Timeframes and requirements depend on the grounds for application and current immigration regulations.
- Initial residence permit application
- Residence permit renewal
- Property-based residence permit (TAPU)
- Family residence permit
- Tourist residence permit
- Digital Nomad assistance
- Health insurance
- Document preparation
- Application form completion
- Appointment booking
- Assistance at the immigration office
- Notification of address changes
- Advice following approval or refusal
We organize notarial and legal procedures relating to property and living in Türkiye, including documents, translations, powers of attorney, notary appointments and procedures involving sworn translators. When needed, we coordinate with lawyers, tax offices and land registry offices.
- Preparation of powers of attorney
- Review of an existing power of attorney
- Notarized translations
- Document certification
- Apostille
- Wills
- Assistance with TAPU transactions
- Property document verification
- Transfer of property ownership
- Coordination with notaries and lawyers
- Assistance with inheritance matters
We assist with inheriting property in Türkiye, from preparing documents to registering ownership in the heirs’ names. We coordinate translations, apostilles, powers of attorney and legal counsel, and liaise with notaries, courts, tax authorities and land registry offices.
- Assessment of the situation and identification of heirs
- Checklist of required documents
- Apostilled certificates
- Translations and notarization
- Preparation of powers of attorney
- Legal assistance
- Liaison with courts and tax authorities
- Inheritance formalities
- Issuance of new TAPU deeds to heirs
We help foreign nationals complete administrative procedures in Türkiye without language barriers or unnecessary delays. We prepare document checklists, arrange translations and accompany clients to the relevant institutions.
- Turkish driving licence
- Tax identification number
- Health insurance
- Powers of attorney
- Document translations
- Appointments at government offices
- Accompaniment during procedures
- Assistance with banking and administrative matters
We look after the property while the owner is outside Türkiye: we inspect the apartment regularly, monitor its technical condition, utility payments and aidat (building maintenance fees), and arrange repairs when necessary. After each visit, the owner receives photos and a brief report.
- Regular apartment inspections
- Photo and video reports
- Monitoring leaks and technical condition
- Payment of aidat and utility bills
- Submission of meter readings
- Arranging repairs
- Liaising with the building management company
- Preparing the apartment for the owner’s arrival
- Checks after departure
- Key storage and handover
We handle the entire rental process, from assessing the rental price and preparing the apartment to finding tenants, arranging move-in and reporting to the owner.
- Rental price assessment
- Apartment preparation
- Photography
- Advertising listings
- Finding tenants
- Tenant check-in and check-out
- Deposit monitoring
- Cleaning arrangements
- Resolving maintenance issues
- Communication with tenants
- Reporting to the owner
