FAQ

After-sales services include assistance with property registration, connecting water, electricity and internet, insurance, renovations, furnishing, obtaining necessary documents and subsequent apartment management. The scope of services is tailored to the owner’s individual needs.

Yes. You can order either comprehensive turnkey property support or a single service, such as TAPU registration, utility connections, renovations, furnishing, residence permit assistance, power of attorney arrangements or a property inspection.

Not always. We can organize many tasks remotely. We agree on the costs and stages of work with the owner, supervise contractors and send photo and video reports. Some official procedures may require your presence or a notarized power of attorney.

Yes. We can provide support for property purchased through another developer or agency, or directly from an owner. Before starting, we clarify the property’s condition, documents and the services required.

The price depends on the services selected, the apartment’s size and condition, the amount of work and whether external specialists are needed. After discussing your needs, we provide an initial estimate and agree on expenses with the owner.

All major expenses are agreed with the owner in advance. On request, we provide receipts, photographs, videos and updates on completed work. Additional expenses are not incurred without approval, except for emergency situations agreed upon beforehand.

IRINA PROPERTY is an officially registered company in Turkey. Before starting, we sign a service agreement specifying the scope of work, fees, payment terms, deadlines and responsibilities of each party. We support clients through every agreed stage and do not leave matters unfinished. However, an agency cannot guarantee decisions by government authorities, official processing times or the performance of independent contractors. Our responsibility is to organize and supervise the process properly and fulfil our contractual obligations.

Yes. All key terms are set out in the agreement: the services to be provided, what support includes, timelines, fees and how we communicate with the client. This ensures that both parties understand the scope of work and their responsibilities from the outset.

We regularly send owners photos, videos and updates on completed work. Major decisions, purchases and additional expenses are agreed with the client in advance.

The support fee and agreed scope of services are fixed in the contract. Additional costs may arise if the client changes the original request or hidden technical problems are discovered. Such work is discussed and approved separately.

TAPU is the official document confirming registered ownership of real estate in Turkey. It contains information about the property, its location and the registered owners.

Yes. We coordinate the registration process, help prepare the necessary documents, arrange translations and accompany clients to the Land Registry Office. When needed, we also work with a notary, sworn translator and relevant specialists.

Registration is possible either with the owner present or through a representative holding a properly executed notarized power of attorney. Whether it can be handled remotely depends on the individual circumstances and the wording of the authorization.

Additional expenses may include property transfer tax, translation and notary fees, valuation costs, mandatory DASK insurance and other official charges. The exact amount is calculated individually, as rates and requirements may change.

Yes. Before the transaction, we recommend verifying the property details and ownership, checking for restrictions, debts, mortgages or seizures, and confirming that the documents match the actual property. The scope of the checks depends on the property type and transaction.

Yes. We can organize cosmetic or full renovations, select contractors and materials, and monitor deadlines and quality. We also arrange delivery, assembly and installation of furniture, appliances, lighting, curtains and other interior items.

We organize cosmetic and comprehensive apartment renovations, including painting, plumbing and electrical work, kitchen and bathroom renovations, lighting, air conditioners, radiators, balcony glazing and custom-made furniture.

Yes. Once the project, budget and scope of work are agreed, we can organize the process remotely. The owner receives photos and videos of each major renovation stage.

We work with trusted professionals and suppliers, compare proposals and agree on a suitable option with the owner. The choice depends on the type of work, budget, schedule and client preferences.

Yes. Before work starts, we prepare an initial estimate for materials, contractor services and additional expenses. If hidden defects are found during renovation, any additional work is agreed separately with the owner.

Yes. Clients can specify their preferred budget, and we will suggest solutions within it. The final cost nevertheless depends on the apartment’s condition, chosen materials and furniture, and complexity of the work.

We can help select and purchase the necessary materials, arrange delivery and hand them over to contractors. All major purchases and selected options are approved by the client in advance.

Yes. We supervise key stages, check that the work matches the agreed requirements and document the results with photos and videos. If defects are found, we contact the contractor and arrange corrections in accordance with the agreement.

We inform the owner, show the problem in photos or videos and request an estimate for resolving it. Additional work begins only after client approval, except in emergencies requiring immediate action to prevent damage.

Yes. We can select and purchase furniture, household appliances, lighting, curtains, textiles, tableware and other essentials. We also arrange delivery, assembly, installation and a check of all items.

Yes. We arrange measurements, design and manufacture of kitchens, wardrobes, hallway furniture and other custom cabinetry.

We can help define a style and select materials, furniture, lighting and color schemes. An interior designer can be brought into the project if needed.

The timeline depends on the scope and complexity of work, availability of materials and furniture production. An estimated schedule is agreed before the project begins, but may change if hidden technical issues or manufacturer and supplier delays arise.

Yes. We can attend the handover, document visible defects, check the included fittings and report issues to the developer. A more detailed technical inspection can be performed by a specialist if required.

Yes. We can take over an empty apartment and prepare it on a turnkey basis: carry out renovations, purchase furniture and appliances, connect utilities, arrange cleaning and check that the property is ready for occupancy.

Yes. We can arrange renovations, furnishing, purchase of appliances and essentials, deep cleaning and a final check that the apartment is ready for tenants.

Yes. We advise on possible grounds for applying, prepare a list of required documents, help complete the application, arrange health insurance and prepare for the appointment.

No. The final decision is made by the Turkish immigration authorities. No company can legally guarantee approval. We guarantee the services specified in our agreement: checking and preparing documents, organizing the process and assisting the client through the agreed stages.

Owning property may provide grounds to apply for a residence permit, but it does not guarantee approval. Eligibility, required documents and the expected permit duration depend on the property’s value and location, the applicant’s documents and current immigration requirements.

Property ownership may provide grounds to apply for a residence permit. Eligibility depends on the property’s value, location and status, as well as current immigration requirements. We review each client’s circumstances individually before starting the process.

We assist with applications and renewals for property-based residence permits, family residence permits and other available grounds. Eligibility is determined after reviewing the applicant’s documents and circumstances.

The list depends on the grounds for applying, nationality, family status and age. Typically, a passport, photographs, health insurance, proof of address and documents supporting the grounds for residence are required. We prepare the exact list individually.

Preparatory steps can be organized remotely, but the applicant may need to attend an appointment or other official procedures in person.

Yes. We help select and arrange an insurance policy that meets residence permit application requirements. Terms and prices depend on the applicant’s age and the insurance plan selected.

Yes. Where appropriate grounds exist, we can prepare documents for family members. Requirements for spouses, children and other relatives may differ, so each case is assessed individually.

Yes. We check existing documents, clarify current requirements and help prepare the renewal application and supporting documents.

We recommend contacting us 60 days in advance rather than waiting until the current permit expires. This allows time to check documents, arrange insurance and prepare the application.

We review the documents before submission and explain what needs to be corrected or added. If the immigration authorities request additional documents, we help prepare them within the prescribed deadline.

Yes. We can help understand the stated reason for refusal and arrange a consultation with an appropriate specialist. The possibility of reapplying or appealing is assessed individually.

Yes. We provide support throughout the procedure: accompany clients to the Migration Management Office (Göç İdaresi) and other relevant government offices, and assist with documents, translation and communication with officials at each stage.

Yes. Requirements, document lists and application practices can change. That is why we check the current conditions before each submission and prepare the documents according to the client’s circumstances.

Yes. We help prepare documents, open or transfer utility accounts, pay the required deposits and arrange connections. The procedure and document requirements depend on the property and utility provider.

Yes. We can help arrange mandatory DASK earthquake insurance and select broader insurance for the apartment and its contents. Terms and prices depend on the property’s characteristics and the insurance plan selected.

Property management may include regular apartment inspections, photo reports, monitoring bills and aidat (maintenance fees), communicating with building management, arranging repairs and preparing the property for the owner’s arrival or tenants moving in.

We contact the owner, explain the problem and agree on the necessary actions and costs. In an emergency where a delay could cause further damage, we act according to the contract and the procedure agreed in advance.

Yes. Depending on the selected service package, we provide photos, videos and updates on the property’s condition, inspections, payments and work arranged.

Yes. We help organize document preparation, notarized translations, powers of attorney and communication with a notary or lawyer. In inheritance matters, assistance may include collecting documents, apostilles, translations and coordinating property registration in the heirs’ names.

In some cases, a power of attorney can be issued through a Turkish consulate or a foreign notary, followed by an apostille and translation. Requirements depend on the country of issue and the actions the representative is authorized to perform, so the wording should be agreed in advance.